Industrial Equipment Service Technician, a Hands-on Skilled Trade - View the video

Patrick Dockerty

Patrick Dockerty
Field Service Manager
Crown Lift Equipment

5401 Voges Road
Madison, WI 53718


Career Clusters / Help Topics:

  • Architecture and Construction
  • Manufacturing

Patrick Dockerty has been in the material handling industry for over 20 years, working mostly as a forklift technician. Currently he is the Field Service Manager for Crown Lift trucks in Madison, WI. Patrick got into the industry by having a strong interest in machines, mainly cars, engines and motorcycles. He began his career working in automotive repairs, but found he didn’t enjoy both working on cars for work and for his hobby. The material handling field provides him with a new challenge every day in a field where people genuinely appreciate his efforts and honestly are glad to see him show up at their facility to repair their equipment. Through dedication hard work and integrity, Patrick has worked his way into a management position with little to no formal post high school education. In his spare time he enjoys classic cars, motorcycles, camping, canoeing, and fishing.

Manufacturing, construction and industry settings use a variety of large machines in their operations. When equipment breaks down, trained technicians come to the rescue. In his role as a service manager for Crown Lift Equipment, Patrick Dockerty will review what it takes to be an Industrial Equipment Service Technician. What kinds of skills are needed to work on these high-priced machines and what are the rewards of a career in this hands-on field. (Running Time 22:27)